Learn, listen and share the passion for excellence in services
BUCURESTI - 1 aprilie 2008
Comunicat tip General in Afaceri
Service Excellence Solutions organizes in April & May 3 exclusive events to offer a wide range of learning services to you and your company. Best speakers, best case studies, best learning experiences and a new opportunity to meet Chris Daffy!
2008, April 15th – 16th; Customer Experience Management Public Seminar, Bucharest.
2008, May 29th; second annual Customer Service Conference, Bucharest
• Chris Daffy, one of the UK’s best known customer service fanatics, author of bestseller “Once a Customer, Always a Customer”;
•Lou Carbone, President and Chief Experience Officer of Experience Engineering, Inc. and author of the bestseller “Clued In”;
•Robert Crawford, Executive Director of the Institute of Customer Service, Principal, Crawford Service Management, UK;
•Julie Robinson, Former Customer Experience Director of Virgin Atlantic;
•Marius Persinaru, Country General Manager Xerox Romania.
2008, May 30th; EXCLUSIVE Customer Experience Management Master Class
Two of the World’s top Customer Experience Management specialists, Chris Daffy (UK) is joined by Lou Carbone (US)
Check out our website www.servicexcellence.ro for full details and prices. Limited seats. Book yours now!
Despre SES - Service Excellence Solutions
SES – Service Excellence Solutions este o companie tanara si dinamica ce ofera servicii de Consultanta, Recrutare, Training & Development si Very Important Speaker Events, specializate pe segmentul esential al pietei in continua dezvoltare – Servirea Clientilor.